Customer Service & FAQs

Need help with an order? Visit your account to track deliveries, or call Yankee Candle Consumer Care at 1-877-803-6890 (Monday–Friday, 9am–8pm EST).

Write: Attn: Yankee Candle Consumer Care, 5 Concourse Pkwy, Atlanta, GA 30328.

For returns, see our Happiness Guarantee on the Returns & Exchanges page. For shipping times and pickup, see Shipping and Pick Up.